What are Customer Service and Customer Support?

Definition of Customer Service From a Certified Nursing Assistant Perspective

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Two brilliant skills to develop whilst working in Customer Service are… PROBLEM SOLVING Customer service often involves resolving issues and finding solutions to problems faced by customers. Through your experience, you can showcase your problem-solving skills, ability to think on your feet, and your capacity to handle difficult situations with patience and professionalism. These skills are highly transferable and valued in various job roles, as problem-solving is a crucial aspect of many tasks.

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21 Key Customer Service Skills (and How to Develop Them) - Help Scout

The Ultimate Guide to Training for Customer Service & Support