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How to Implement Proactive Customer Service (& Why You Should)

How to Implement Proactive Customer Service (& Why You Should)

Excellent customer service is a pillar of customer retention. Learn how your customer service team can go above and beyond by providing proactive customer support and discover businesses that exemplify the practice.

2021年3月22日

Customer Service Skills

Important Hard Skills for Customer Service

Important Hard Skills for Customer Service

已浏览 1.2万次2017年7月25日

Soft Skills for Internal Customer Service

Soft Skills for Internal Customer Service

已浏览 5000 次2017年7月26日

Important Soft Skills for Good Customer Service

Important Soft Skills for Good Customer Service

已浏览 3.1万次2017年7月13日

热门视频

Customer Service - 6 Steps to provide exceptional service - Potential.com

Customer Service - 6 Steps to provide exceptional service - Potential.com

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Customer Service & Support Training: Skills & Materials to Do It Right

Customer Service & Support Training: Skills & Materials to Do It Right

已浏览 92 次2018年6月25日

Enhancing customer experience in the digital age

Enhancing customer experience in the digital age

2022年9月17日

Customer Service Fails

3 Bad Customer Service Case Studies

3 Bad Customer Service Case Studies

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The 3 Worst Customer Service Failures of 2017 | Capterra

The 3 Worst Customer Service Failures of 2017 | Capterra

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10 Customer Service Problems & Strategies to Resolve Them

10 Customer Service Problems & Strategies to Resolve Them

2021年4月28日