Route: Track Everything In One Place
Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.
Route Track: Package Tracking For the 21st Century
Generic tracking pages kill post-purchase engagement. With Route, customers track 11+ orders per month and check their package status 8-10 times. Keep your brand top-of-mind and direct …
Deadlines to file a claim – Route
All claims for orders covered by Route Shipping Protection must be filed in accordance with specific time frames and deadlines. This includes any claims filed by your customer, or filed by …
Tracking with Route
Route displays all your online orders in a central, visual tracking app. We use the shipping and tracking information you receive at the time of your purchase to display: Where your …
Customer Service Agent Learning Guide – Route
WHAT IS ROUTE? Before we get too far down the road, it’s important to understand why we are here. Why Route? What is included for you to take advantage of? What is the best way to …
Route
Search for answers to common problems and get support from our team.
Shopper FAQs – Route for Shoppers
What is Route? Route is a package tracking and shipping protection provider. We support brands by protecting their customers’ online orders from damage, loss, and theft. If something goes …
Route for Shoppers
Search for answers to common problems and get support from our team.
Can I track my order without the Route app? - Route for Shoppers
You can monitor your order’s shipping status any time using Route’s web tracking page, which includes your order’s tracking status, its estimated delivery date, and in some cases, …
Route - Resolve Center
Resolve Shipping Problems Was your package lost, damaged or stolen while being shipped? Then let’s get it taken care of. Start by entering your order details.Resolve Center