Scroll down and select Network troubleshooter. A new window titled Troubleshoot Problems will open. Follow the on-screen instructions to complete the process. Understand Wi-Fi icons

Check the network cables between your computer and the router and between the router and the modem to ensure that they are plugged in and do not show signs of damage. Contact your ISP if you are at home.

Select Start > Settings > Network and Internet. Select Status from the left-hand menu. Scroll down and select Network troubleshooter. A new window titled Troubleshoot Problems will open. Follow the on-screen instructions to complete the process.

Whether you need to connect to Wi-Fi, configure a VPN, or troubleshoot network issues, these settings provide all the necessary options to ensure a seamless online experience. Explore the various sections to customize your network preferences and maintain a reliable connection.

If your router is broadcasting at a 2.4 GHz, 5 GHz, 6 GHz network band, you should use different network names (also call SSIDs). This way you'll know which network you’re connected to. You can make this change using the software for your access point.

Learn how to recognize Internet connection problems and help improve your computer's online performance.

Select the Network, Sound, or Battery icons ( ) on the taskbar to open quick settings. The Disconnected icon appears when you’re not connected. On the Wi-Fi quick setting, select Manage Wi-Fi connections . Choose the Wi-Fi network you want, then select Connect.

If you cannot access shared printers on a network, follow these troubleshooting steps. Ensure the printer is set to share in Settings > Bluetooth & devices > Printers & Scanners . Verify that file and printer sharing is enabled on the network.

Learn how to troubleshoot Bluetooth problems in Windows. Resolve issues connecting a Bluetooth device or accessory.

To fix Wi-Fi connection problems on your Surface: Solution 1: Run Windows Network Troubleshooter. Solution 2: Check your network on another device Solution 3: Restart your network equipment Solution 4: Turn airplane mode on and then back off Solution 5: Force a restart for your Surface