I am setting up an IVR on SAP BCM, which will perform some queries in external database and verbalization of these values. From what I saw in the "SAP BCM - IVR Administration Guide" I need to use the EXTERNALDATA state and SOAP state for these queries. But the documentation is unclear and does not exemplify these settings with practical models.

We currently have CISCO phone system/Gateway with CISCO IVR. We also have SAP CRM 7.2. Can SAP BCM connect well with CISCO gateway + CISCO IVR with SAP CRM? Does any of you see any call pop to voice connect synchronization issues, call drops etc? Is CISCO connector best choice or SAP BCM in this scenario? Any pointers will be very helpful. Regards,

I have SAP BCM 7 SP6 and i am facing a problem in the Online monitoring Reporting. The Online Reports do not show the actual time . In the contact view , when i see the report it is showing incorrect timing . My Server / Client machine has correct timings . Also i have checked the time zones in all the virtual units.

2022年3月16日 · Hi SAP experts, I asked our basis to help create a folder in application server and also make a directory in AL11. But he told me he has no access to server since we are using SAP S/4 private cloud edition.

Mark Your Calendars with these Important Dates. SAP Community is moving in January 2024!

2009年4月30日 · The SAP Community migration is back on track, and the site is ready for final steps. You may already see new areas starting to appear. We are cautiously optimistic that we will launch the new platform on January 25.

Hello Colleagues 😊, This is not a BSP question, but about EasyWebTransactions and ITS. Did you ever try to get the Adobe Acrobat Reader in a frame of a web page using the mime-download macro to send the pdf files to ITS and Browser (I work on R/3 4.6c with "easy web transactions")?

Hi.. I need to print the company logo in the Rep Area ( i.e,) the place where i vl display the list of items,..

Mark Your Calendars with these Important Dates. SAP Community is moving in January 2024!

Hi, I was wondering if there is any standard programs or solution to collect the job posting in e-Recruitiing. I would like to collect all the job posting and send and XML with the data via HTTP to an external application.