To report your card lost or stolen, please contact Kohl's Customer Service Center at (855) 564-5748.

Welcome to the cs.kohls.com support site utils/login_form page.

Welcome to the cs.kohls.com support site home page.

The Kohl’s Return Policy allows you to return most merchandise purchased in-store and Kohls.com for up to 90 days after the original purchase date for non-Kohl’s Card transactions and 120 days after the original purchase date for Kohl’s Card transactions, with or without receipt except for the following items which are subject to the noted restrictions and require either a …

Our self service options have changed for the Kohl's Card. Please see details based on your card type below. Have a Kohl's Card but unsure of the card type? Call 1-800-564-5740 for assistance.

Email Us a Question Use this form for Kohls.com and My Kohl's Charge questions

Welcome to the cs.kohls.com support site answers/help_topic page.

You earn Kohl’s Cash® on purchases made in stores, online and on an in-store kiosk during specific promotion dates. Kohl’s Cash® is awarded for the actual amount spent after all discounts and coupons have been applied and before tax and shipping is added.

You have several shipping options available to you: standard, two-day, one-day, same-day pickup for items at a Kohl's store, and ship-to-store for online items.

Welcome to the cs.kohls.com support site utils/create_account page.