This article explores five concrete examples of how KFC has strategically integrated AI into its operations, supported by in-depth real-world case studies. Each case outlines KFC’s challenges, details the specific AI-driven implementations that address these issues, and analyzes the outcomes and benefits realized.

2025年3月20日 · Yum Brands, the parent company of Taco Bell, Pizza Hut, KFC, and Habit Burger & Grill, is teaming up with Nvidia to boost its artificial intelligence-powered technology at its restaurants which...

2016年5月16日 · KFC, in partnership with Chinese search engine giant Baidu, has just opened the world’s first human-free fast food restaurant in Shanghai, reports SoHu. The intelligent robot concept store,...

2024年5月14日 · KFC is the latest in a long line of brands who have missed the mark in their attempt to make the most of generative AI. Luckily for KFC, the chain launched its new product with a 15-second ad...

肯德基精准洞察：吃货对美味有着无尽的想象，因此推出首个AI美食创作平台，助力吃货无门槛无限制把灵感变为具象创作。 以平均每人1.33次的重复互动率，收获来自吃货粉丝超过17.4万个UGC，助力肯德基成为粉丝心中的创新头牌。 作为平台雏形为品牌测试并跑通了未来与用户共创灵感美味的流程.

2024年7月24日 · Fast food giant KFC has revealed artificial intelligence (AI) is now taking customer drive-through orders at five outlets across Greater Sydney. The “voice ordering technology” trial is already underway, but customers at the trial locations can still request an employee take their order if they wish.

2024年3月14日 · 進入「KFC數位未來店2.0」即可見首創「數位迎賓櫃檯」，自助點餐機上導入生成式AI實習店員╴卡拉（Kala），以模擬400名員工表情生成，以親切友善的態度為顧客服務，介紹當期人氣餐點，並以AI推薦適合加點單品。

2023年2月10日 · Managers at some 3,000 KFC and Taco Bell restaurants in the U.S. get a great deal of help in making their weekly food orders from a robot. Specifically, the restaurants have added what parent company Yum Brands calls “Recommended Ordering,” a machine learning program that predicts and recommends the quantity of product managers order every ...

TORONTO, March 20, 2025 (GLOBE NEWSWIRE) -- KFC Canada’s Original Fried Chicken handily defeated its AI-generated competition in a live taste test yesterday evening in Toronto. A decisive and...

2020年2月4日 · KFC worked with Amazon Web Services, Inc. (AWS) to use Amazon Polly, an artificial intelligence service that turns text into lifelike speech using advanced deep learning technologies to re-create the iconic voice of KFC's Founder, Colonel Harland Sanders.