CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …

CRM（Customer Relationship Management）作为信息化领域的热门概念，自诞生来被多次定义： 简单来说，CRM是一种战略性的商业方法，旨在帮助企业更好地管理与客户相关的互动和关 …

2025年3月20日 · 一、什么是CRM？ CRM 是客户关系管理的简称，指的是企业通过技术、工具和策略来管理与客户的互动和关系。CRM 的核心目标是帮助企业更好地了解客户需求、提升客 …

Customer relationship management (CRM) is a complete software system that manages customer relationships, but it isn't a single solution. To effectively manage, analyze, and …

Customer relationship management (CRM) software helps businesses track customer information and interactions. More than just a digital address book, a good CRM software provides a …

2025年3月17日 · 看完本文對 CRM 的完整介紹，你將能清晰地了解 CRM 的核心概念，以及 CRM 作為一種軟體工具，能發揮哪些作用，並能開始挑選／導入／使用 CRM 系統。

2025年1月7日 · CRM, or Customer Relationship Management, is a system used by businesses to manage and improve interactions with customers. It helps organize customer information, …

2025年2月28日 · CRM 是“客户关系管理”（Customer Relationship Management）的缩写，既可以指一种管理理念，也可以指支持这种理念的软件工具。 其核心目标是通过系统化的方式管理 …

A customer relationship management (CRM) system helps manage customer data. It supports sales management, delivers actionable insights, integrates with social media, and facilitates …

Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven …