
What is ITSM? - IT Service Management - ServiceNow
ITSM is an approach to managing end-to-end IT delivery. Fully comprehensive, ITSM assists IT teams in the provisioning of all relevant IT services, including the planning, designing, building, …
IT service management - Wikipedia
Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers. [1]
什么是ITSM(信息技术服务管理)?定义、流程及最佳实践 – …
2024年2月6日 · ITSM(信息技术服务管理)是一种确保技术能够满足组织需求的方式,它把使用技术的人看作是客户,而他们的需求则视为需要解决的服务请求。 这种做法要求在提供服务 …
What is ITSM? A guide to IT service management | Atlassian
IT service management—often referred to as ITSM—is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to …
What is ITSM (IT service management)? - IBM
Information technology service management (ITSM) is the practice of planning, implementing, managing and optimizing the end-to-end delivery of information technology services to meet …
IT服务管理(ITSM)管的是什么? - 知乎专栏
共性——itsm是一种基于itil标准的信息化建设的国际管理规范。itil体系提供了“通用的语言”,为从事itsm的相关人员提供了共同的模式、方法和同样的术语,使用户和服务提供者通过有共性的工 …
What is IT Service Management? Understanding 5 Core Processes of ITSM …
2024年12月1日 · IT Service Management (ITSM) refers to the set of processes, practices, and tools that organizations use to design, deliver, manage, and improve the IT services they …
What is IT service management (ITSM)? - Red Hat
2023年2月14日 · IT service management (ITSM) refers to the activities an organization performs to design, build, operate, and maintain information technology (IT) services offered to internal …
ITSM Processes and How to Implement Them | Coursera
2024年11月26日 · Information technology service management, also known as ITSM, allows organizations to manage their IT services more efficiently and devote more time to developing …
ITSM Explained: What is IT Service Management? (2025 Update) - ITSM…
2025年1月3日 · Circa 90% of IT organizations now employ some form of service management solution. These ITSM software tools help with ITSM process or ITIL practice enablement, with …