Objective: IT Service Continuity Management (ITSCM) aims to manage risks that could seriously impact IT services. This ITIL process ensures that the IT service provider can always provide minimum agreed Service Levels, by reducing the risk from disaster events to an acceptable level and planning for the recovery of IT services.

In ITIL 4, service continuity management is a process meant to support business continuity management (BCM). The goal of the process is to make sure services are back up and running within the agreed-upon business timelines after major service disruptions.

2020年1月1日 · The purpose of the service continuity management practice is to ensure that the availability and performance of a service are maintained at sufficient levels in case of a disaster.

在 ITIL 4 中，服务连续性管理是一个旨在支持业务连续性管理 (BCM) 的流程。 该流程的目标是确保服务在发生重大服务中断后在约定的业务时间线内恢复正常运行。

Continuity management is regarded as the recovery of the IT infrastructure used to deliver IT Services, but many businesses these days practice the much further reaching process of Business Continuity Planning (BCP), to ensure that the whole end-to-end business process can continue should a serious incident occur.

BCP is a methodology used to create and validate plan to sustain business operations continuously before, during, and after disasters or disturbing events. BCP is an important part of Business Continuity Management (BCM) and is a step that can be taken to reduce the negative impact of business interruptions caused by internal and external.

In the Service Management project, we have established some of the fundamental processes that will supply necessary inputs: Service Catalogue, INC Mgt, Change Mgt and SLM (ongoing) …

Approach of a prospective study based on ITIL. The objective of the article is to determine the importance of the implementation of a business continuity plan. Initially, a brief study of continuity is prese.

2021年6月30日 · IT Service Continuity Management (ITSCM) works closely with Business Continuity Management (BCM) and supports the business goals. ITSCM plans differ by region, size of the organization, type of business operation, and etc. IT Service continuity management sub processes can be defined as:

2021年12月27日 · 本文探讨了运维管理，包括ITIL框架下的服务请求、变更管理和故障管理。 重点介绍了BCM-BCP-DRP在故障处理中的角色，以及运维规划中的标准化和自动化。