2020年3月13日 · - HP drivers (not there) - windows update - HP support assistant - updating the "HP IR Camera" software in device manager . Can anybody tell the name of the biometric device that I removed, and/or show me where to find the driver. Thanks!

2024年12月21日 · Yes, there is a Windows 11 driver available for the HP TrueVision FHD RGB-IR camera on your HP Spectre x360. To ensure your camera functions correctly, follow these steps. Update Drivers via Device Manager: Press Win + X and select Device Manager. Expand the Cameras section. Right-click on HP TrueVision FHD RGB-IR and choose Update driver.

2024年9月22日 · The camera is part of a pre-selected model bundle of components sold by HP or other stores The camera is part of a CTO purchase, that is, a Custom-to-Order purchase made at the HP Store. If the Device Manager does not indicate the camera type to be "Infrared" / IR, then your system does not include that option.

2021年7月30日 · Hi After a windows update, my HP IR Camera stopped working. I checked and support blog said uninstall, then reinstall new driver after hard restart. Unistalled, did hard restart - no update.... checked HP website for drivers - cannot find them... Does not come up with detect and install; does not a...

2023年8月13日 · Welcome to the HP Community -- The service guide does not indicate the camera is an "IR" type device. Page 2. HP Wide Vision HD Camera: indicator LED, USB 2.0, back-illuminated sensor (BSI), f2.0, wide dynamic range (WDR), 88° wide field-of-view (WFOV) Page 20. Part number: M24409-001 . Method - Check your computer to find the type of camera

2024年7月3日 · Welcome to The HP Support Community. Thank you for posting your query, I will be glad to help you. I understand you're unable to find the HP IR camera driver on the HP website, you can try the following steps to reinstall the driver: Windows Update: Go to Settings > Update & Security > Windows Update. Click on Check for updates.

2024年10月14日 · Welcome to the HP English Community -- Guessing -- we do not have your model name or product number for your mystery computer. The simplest explanation is also the most common: When the Device Manager does not detect an IR camera, the explanation is that no such device is installed in the hardware.

2025年3月12日 · Manually Reinstall the IR Camera Driver. Since rolling back didn't work, try manually reinstalling the HP IR Camera Driver: Go to HP’s official support page for your HP Envy x360 13-bf0000 model. Look for Camera Drivers and download the Intel® RealSense or IR Camera Driver (if available). Install the driver and restart your laptop.

2019年1月13日 · Recently my HP IR camera has been behaving erratically when logging in to Windows 10, as of today the camera is not recognised anymore bij Windows Hello. Problems started when Windows Update automatically upgraded to 1809 (16 december 2018). Apart from the HP Wide Vision HD camera, the device manag...

2024年11月22日 · 7a. Contact HP Support. If the above steps don’t work, visit the HP Support Contact Options page to access various support resources, including chat, phone, and email support. They might provide a workaround or confirm if your camera is officially unsupported on Windows 11. 7b. Use HP Support Assistant