Your progress in Hearthstone—including collected cards, heroes, and card backs—is tied to your Battle.net account.

Game Pass and Battle.net accounts have to be active and properly connected before a game can be played. Follow these steps to resolve most issues:

You can add codes to your Blizzard account through the website or through the Battle.net App. This includes game keys, Blizzard Balance codes, game time codes, gift codes, pets and mounts, and promotional codes.

Installing Warcraft III or Warcraft III: Reforged through the Battle.net App Install Battle.net Find your game under the Games category once it has been purchased or claimed via a code

Minimum Requirements Recommended Specifications; Operating System: Windows® 7 64-bit (Service Pack 1) Windows® 10 64-bit

If you forgot your password, you can reset it through the account recovery portal.You may also be able to login through a third-party connection (Example: Xbox), using the icons available on the login screen.

If you need help with your Battle.net Account or payments and refunds, go to our Battle.net support page. For all other questions, continue to Obsidian Support.

Blizzard Support Agents are present in a number of social media channels, which may help you find answers and information online more quickly than creating a ticket.

If your character is stuck somewhere in the world, please use the stuck character service to move your character to a safe location.

To enable floating combat text for healing, use the following command in your in-game text box: