With BMC, financial services institutions can drive business continuity and minimize disruption—with predictable cost—through capacity, cost, and vulnerability management. Financial institutions must embrace intelligent, tech-enabled systems across every facet of the business to thrive in a disruptive world.

BMC is uniquely qualified to help financial organizations on their ADE journey with a range of technology solutions. By leveraging newer technologies and analytics, BMC can show you how to move beyond data correlations and business or system alerts toward truly actionable insights, broader perspectives, and predictive intelligence.

To remain competitive, banks have to break the bonds of legacy technology. In this report, Forrester explains how trends in generative AI and cloud-native, modular, and API-first development can help improve growth, customer experience, risk management, and more.

The BMC is an effective visual framework for analyzing a business model. It explains the rationale of why, how, and through which tools an organization creates, delivers, and captures value. From a visual point of view, the BMC is a poster format chart (a canvas) that describes nine elements of a business model and enables a discussion on them ...

2024年11月6日 · Technology teams build innovative new products such as AI-enabled personalized customer experiences, digital payments, and analytics-driven cross-selling. They integrate acquisitions, automate back-office processes, and …

2024年11月11日 · Enhanced Customer Experience: Digital tools allow banks to offer personalized, on-demand services through mobile and online channels, meeting the expectations of today's digital-savvy consumers. Data-Driven Decisions: Analytics and AI enable banks to make informed decisions, predict customer behaviors, and personalize product offerings.

2024年1月7日 · Discover the future of digital banking channels: from virtual reality to biometric authentication and digital banking. Explore the transformational technology.

2021年2月27日 · This chapter looks at the various channels available to banks and discusses the challenges and opportunities presented by each channel and the technology that supports them.

2025年1月2日 · Bank of America’s journey demonstrates how a well-executed omnichannel strategy can transform the customer experience while driving operational success. By launching Erica, integrating social media, and maintaining consistent branding across channels, the bank created a seamless and customer-centric ecosystem.

2024年11月13日 · Midway through the decade, established institutions face unprecedented pressure from challenger banks and fintech disruptors while racing to implement AI solutions and enhance customer experience....