If your computer doesn't work, there are a few ways to figure out if it's the software or hardware causing the issue.

Maybe you are facing random computer freezes and reboots! In such cases, we have to first find out if it’s a hardware-specific problem or a software-specific problem. System instability can be ...

For example, you can check Compatibility mode, restart Windows Services, run the Hardware Troubleshooter, etc. Before doing all these steps, you must check if your scanner has a power supply.