Internet service provider reaches settlement with West Virginia to resolve customers ...
West Virginia Attorney General Patrick Morrisey on Friday announced his office has reached a $119.5 million settlement with ...
jdpower1 年
U.S. Residential Internet Service Provider Customer Satisfaction Study
making it critical for home Internet service providers (ISPs) to differentiate their brand and products in the marketplace. However, providing a superior customer experience is a potentially ...
The Sun8 天
Mobile provider with millions of customers to axe key service this month
A MOBILE provider with millions of customers is to axe a key service this month. Customers will need to find an alternative solution when the mobile service is switched off for good at the end of ...
jdpower2 年
U.S. Business Wireless Customer Satisfaction Study
Wireless service providers continue to evolve their technology, sales, and service offerings as the needs of their U.S. business customers change to work within a dynamic business environment.
Forbes2 个月
Netflix Needs Customer Service Help Like All Of Our Content Providers
Everyone knows what’s wrong with this picture. Digital service providers try any way they can to reduce customer service costs. Bots – or whatever/whoever I interacted with – could not solve ...