Citizens Advice warns 60,000 households need help with their energy bills as the number of people seeking aid rises by a ...

EDF Energy said I owed it £8,000 just for my gas. It promised to correct the error, but another £8,000 bill arrived. In August an adviser agreed something was wrong.

Energy customers are being warned not to ignore an important letter as they risk missing out on crucial bill support from the ...

Customers have been urged to take a photo, or they could be overcharged by British Gas, EON, EDF, Octopus Energy or OVO.

Some energy suppliers will give you emergency credit to top up your meter and you can choose how to pay it back at a later ...

Writing into This is Money after Christmas, one EDF customer has hit out at the cost of their gas bill in Staffordshire, ...

The winter period can be a troubling time for many with their fuel bills but help is available for those particularly ...

Millions of households should take an energy meter reading by New Year's Eve - the last day before the Ofgem price cap ...

Martin Lewis's MoneySavingExpert says energy firms must help people if they are struggling to pay their bills with firms all ...

Uswitch has warned British Gas, EDF, EON, OVO and Octopus Energy customers who are covered by the price cap and don't have a ...

British Gas customers can get a £10 credit on the ... To pay back your emergency credit debt in stages you need to put your card in the meter. EDF will then automatically take 70% of your credit ...