Artificial intelligence is a driving force ... Here are 10 AI applications companies are embracing. Automating customer service Application: AI-powered chatbots can assist far more customers ...
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NICE, which stands for Neptune Intelligence Computer Engineering, is a customer-experience-software company headquartered in Hoboken, New Jersey. The organization provides artificial-intelligence ...
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“At its core, customer service is about understanding the customer, but for too long, companies have lacked the tools to do this at scale,” says Peter Iansek, CEO of Operative Intelligence.