Hotel chain Premier Inn has confirmed jobs will be lost as it moves its telephone reservation call centre from the UK to ...

Card payments company Dojo hopes to soothe young staff with graffitied contact centre by BDG Architecture & Design. Call ...

Telecoms giant BT is cutting 2,200 jobs under a major reorganisation of its call centre operations, it announced today. The company is spending £100 million on creating 30 "next generation multi ...

TCN UK, a global provider of cloud-based call centre software, is celebrating a period of remarkable growth, driven ...

Thousands of call centre workers all over Britain are at risk from a new health problem called acoustic shock, according to a new report. Described as the industrial injury of the 21st century ...